Frequently Asked Questions
If you are having technical difficulties or questions that are not addressed below, please email us at support@2HPM.io.
Responses typically occur within 24 hours.
Responses typically occur within 24 hours.
How do I install my Hotspot?
Click here for installation instructions
What is cryptocurrency?
"Cryptocurrency is a form of payment that can be exchanged online for goods and services. Many companies have issued their own currencies, often called tokens, and these can be traded specifically for the good or service that the company provides. Think of them as you would arcade tokens or casino chips. You’ll need to exchange real currency for the cryptocurrency to access the good or service. Cryptocurrencies work using a technology called blockchain. Blockchain is a decentralized technology spread across many computers [or radios] that manages and records transactions. Part of the appeal of this technology is its security." (nerdwallet)
What is cryptocurrency mining?
"Cryptocurrency mining is the process in which transactions between users are verified and added to the blockchain public ledger. The process of mining is also responsible for introducing new coins into the existing circulating supply and is one of the key elements that allow cryptocurrencies to work as a peer-to-peer decentralized network, without the need for a third party central authority." (binance) More Info
Do I need to be in a particular location like an apartment or house?
Our devices can be located in any residence or building that has Internet access and a window.
Do I have to have Wi-Fi?
Wi-Fi is not required but Internet access is. If you have Internet access through an Ethernet cable, that will work.
How big is the device?
The Hotspot size may vary based on equipment availability. The sizes range from the size of a Rubix Cube to a Wi-Fi router.
Why does the Helium app say the device is not mine?
This is because the device is owned by 2HPM. However, do not fret, your HNT mining will be rewarded by the 10th of each month. As the company scales higher, these earnings may be delivered faster. Stay tuned 😊.
When and how much do I get paid?
You are paid in HNT cryptocurrency by the 10th of each month. In the future, payouts may occur at a faster rate as 2HPM grows, but for now, coins will be deposited to your personal Helium wallet once/month. The adjacent table lists the reward payout schedule. The longer you mine, the higher the rewards.
Does the hotspot use a lot of Wi-Fi data?
No it does not. The data amount could be about as much as an extra Netflix user in the house.
Is mining safe and secure?
Yes it is. It is just as safe as having an FM Radio in your home.
How much electricity does HNT mining use?
Each Helium device uses just enough energy to power a 5 watt LED light bulb. This equates to approximately $7 per year increase in your electric bill.
How do I convert my HNT cryptocurrency into cash?
2HPM recommends holding on to your HNT cryptocurrency for a minimum of 5-7 years, preferably for 10 years to receive maximum benefit. However, you may convert your HNT to US dollars at any time, 24/7. To accomplish this, Click Here for our guide on crypto exchange.
How can I earn more crypto?
Some locations may earn abundantly more HNT crypto by installing an antenna on their roof. If you are interested in this, please send an email to support@2hpm.io and place “antenna request” in the subject line.
Should I be concerned about radiation from HNT mining?
No. A person would receive more background radiation from skiing in Colorado, flying in a plane, watching TV in the basement, or sunning on a beach.
How do I see my installed Hotspot?
Follow these steps...
Click here for installation instructions
What is cryptocurrency?
"Cryptocurrency is a form of payment that can be exchanged online for goods and services. Many companies have issued their own currencies, often called tokens, and these can be traded specifically for the good or service that the company provides. Think of them as you would arcade tokens or casino chips. You’ll need to exchange real currency for the cryptocurrency to access the good or service. Cryptocurrencies work using a technology called blockchain. Blockchain is a decentralized technology spread across many computers [or radios] that manages and records transactions. Part of the appeal of this technology is its security." (nerdwallet)
What is cryptocurrency mining?
"Cryptocurrency mining is the process in which transactions between users are verified and added to the blockchain public ledger. The process of mining is also responsible for introducing new coins into the existing circulating supply and is one of the key elements that allow cryptocurrencies to work as a peer-to-peer decentralized network, without the need for a third party central authority." (binance) More Info
Do I need to be in a particular location like an apartment or house?
Our devices can be located in any residence or building that has Internet access and a window.
Do I have to have Wi-Fi?
Wi-Fi is not required but Internet access is. If you have Internet access through an Ethernet cable, that will work.
How big is the device?
The Hotspot size may vary based on equipment availability. The sizes range from the size of a Rubix Cube to a Wi-Fi router.
Why does the Helium app say the device is not mine?
This is because the device is owned by 2HPM. However, do not fret, your HNT mining will be rewarded by the 10th of each month. As the company scales higher, these earnings may be delivered faster. Stay tuned 😊.
When and how much do I get paid?
You are paid in HNT cryptocurrency by the 10th of each month. In the future, payouts may occur at a faster rate as 2HPM grows, but for now, coins will be deposited to your personal Helium wallet once/month. The adjacent table lists the reward payout schedule. The longer you mine, the higher the rewards.
Does the hotspot use a lot of Wi-Fi data?
No it does not. The data amount could be about as much as an extra Netflix user in the house.
Is mining safe and secure?
Yes it is. It is just as safe as having an FM Radio in your home.
How much electricity does HNT mining use?
Each Helium device uses just enough energy to power a 5 watt LED light bulb. This equates to approximately $7 per year increase in your electric bill.
How do I convert my HNT cryptocurrency into cash?
2HPM recommends holding on to your HNT cryptocurrency for a minimum of 5-7 years, preferably for 10 years to receive maximum benefit. However, you may convert your HNT to US dollars at any time, 24/7. To accomplish this, Click Here for our guide on crypto exchange.
How can I earn more crypto?
Some locations may earn abundantly more HNT crypto by installing an antenna on their roof. If you are interested in this, please send an email to support@2hpm.io and place “antenna request” in the subject line.
Should I be concerned about radiation from HNT mining?
No. A person would receive more background radiation from skiing in Colorado, flying in a plane, watching TV in the basement, or sunning on a beach.
How do I see my installed Hotspot?
Follow these steps...